Get the work out of people's heads
A process that only exists in a whiteboard photo is difficult to improve and difficult to keep aligned. Describe the work to KAI, then review and edit a shared map with lead time, value-added time, possible bottlenecks, and waste tags.
Available on Starter and above.
Process knowledge is often trapped in whiteboard sketches and individual memories, making delay and waste difficult to discuss consistently.
Start with the work that is getting stuck
A conversation describing the process steps, responsible departments, value type, processing time and waiting time.
Keep the next step visible
Describe the work to KAI; answer its clarifying questions, then review and edit the generated map and run Value, Waste or Time Analysis.
See what moved and what needs attention
An editable process map with lead time, value-added time, PCE, waste tags and highlighted steps to investigate.
Evidence before answers
Move from a recurring problem to a testable cause.
A cause map organizes possibilities. The team still needs evidence before treating any branch as the explanation.
Describe the problem
Agree what is happening, where, and when.
Map possibilities
Gather causes across the 6 Ms with the people doing the work.
Check evidence
Look for observations that support or challenge a cause.
Try a response
Assign a countermeasure and review the result.
Create a shared process map with the timing and waste information your team needs for a focused review.
Describe the Work in Conversation
Describe each step to KAI. It asks for details such as the responsible department, value type, processing time, and wait time, then creates a map you can review and edit.
Built-In Lean Metrics
The map calculates total lead time, value-added time, and Process Cycle Efficiency (PCE) as steps are added, giving the team shared numbers for the discussion.
Waste and Value Identification
KAI can tag process steps with the 8 Wastes of Lean (TIMWOODS). Value Analysis calls attention to non-value-adding steps for the team to confirm, remove, or redesign.
AI note
Generated steps and waste classifications are a starting point. Confirm them with process owners before using the map as a standard or improvement decision.
Use AI Assisted Process Mapping to give the next process review a shared starting point, then confirm it with the people doing the work.